Shipping & Delivery Policy
Last Updated: June 10, 2025
Thank you for shopping with Trimoksh – your trusted destination for spiritual and festival-based products. We’re committed to delivering your order in a safe, timely, and reliable manner.
📍 Shipping Locations
We currently ship to most pin codes across India. If your location is non-serviceable, we will inform you promptly after order placement and issue a full refund if necessary.
📦 Order Processing Time
- Orders are usually processed within 3-7 business days after successful payment.
- Orders placed on weekends or public holidays will be processed the next working day.
- During peak festive seasons (e.g., Diwali, Raksha Bandhan), processing may take slightly longer due to high order volume.
🚚 Estimated Delivery Time
|
Delivery Type |
Estimated Timeline |
|
Standard Shipping |
3–7 business days |
|
Express Shipping |
1–3 business days |
- Express shipping is available only in select pin codes and for specific products.
📦 Shipping Charges
- We offer Free Shipping on orders above ₹599.
- A standard shipping fee as per Customer distance applies to orders below that amount.
- Shipping charges (if applicable) will be displayed at checkout.
🔄 Order Tracking
Once your order is shipped, you will receive a tracking link via SMS and email. You can also track your order in your Trimoksh account under My Orders.
❗ Delivery Delays
While we strive to deliver on time, delays may occur due to:
- Regional lockdowns or weather conditions
- Remote or difficult-to-access locations
- Courier-related issues beyond our control
We appreciate your patience and assure you our team will assist you in resolving any delivery-related issues.
📬 Missed or Failed Deliveries
- Please ensure that the shipping address and contact details are accurate.
- In case of missed delivery due to unavailability or incorrect address, the courier may attempt redelivery.
If the order is returned to us, re-shipping can be arranged with additional charges.
📦 Damaged or Tampered Packages
If you receive a package that appears damaged, opened, or tampered with, please:
- Do not accept the delivery.
- Immediately inform us at 📧 support@trimoksh.com or 📞 +91 7982261500.
Share clear photos and your Order ID for faster resolution.
🎁 Festival & Custom Orders
For festival-specific products (e.g., Rakhi, Diwali kits, puja boxes), we recommend placing your order well in advance. These items are in high demand and subject to availability.
📞 Contact Us
For shipping, delivery, or order support, please reach out to:
Trimoksh Customer Support
📧 Email:support@trimoksh.com
📞 Phone: +91 7982261500
🌐 Website: www.trimoksh.com
🕘 Working Hours: Mon-Sat – 10 AM to 9 PM